Koi is operated by Milla de Oro Enterprises S.L., with CIF: B16459190, and its registered address is Boulevar Principe Alfonso Hohenloe 39, Marbella. You can reach us by email at info@koimarbella.com

At Koi, we collect personal information, including name, email address, mobile phone number, and country of residence, through registration forms for our newsletter and reservation forms for reservating tables on our venue.

Use of Personal Data

The collected information will be used for the following purposes:

• Maintaining and improving the quality of the service provided.
  Contacting the user if necessary to manage their reservation or respond to their inquiries.

• Sending marketing communications and promotions for offers and other services, both from the same location and from locations under the parent company.

Legal Basis for Data Processing

The processing of personal data is based on the user's consent for the specific purposes described above.

• Personal data may be shared with our other restaurants: Mumtaz,  Sabine, Red Pepper, Nomad, Max Beach, Bono Beach, Alberts, Leone, Chow, Mumtaz, Joys, Navy, Jacks, Cibo, Kaleido, Cantina, Gaucho, and Metro, all with services managed by Management Multigestion SL.

• Management Multigestion S.L is responsible for the processing and uses to which personal data are subjected, and by accepting this Policy, the USER agrees to the processing of their data for the purpose of receiving commercial communications from all our restaurants and establishments mentioned above to provide information about activities, items of interest, and general information about our services via email, SMS, or Whatsapp, as well as sending newsletters that may be of interest to the user (such as events, promotions, discounts, and offers).

Additionally, data may be shared with third-party service providers that assist in the operations of the bussiness, such as web analytics service providers, payment processing, and email marketing tools. All third parties are subject to confidenciality agreements and will only process data in accordance with our instructions.

The user has the right to access, rectify, delete, limit, or port their personal data at any time. To exercise these rights or for any other questions related to data privacy, the user can contact us using the contact information provided above.

We use strictly necessary cookies on our website to ensure its proper functioning.

We reserve the right to update or modify this privacy policy at any time.

The personal information we collect is used to process reservations, manage customer inquiries, provide marketing communications based on user preferences, and improve our services. We ensure that your data is processed securely and only for the intended purposes, in compliance with GDPR.

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. Security measures are implemented to protect your data from unauthorized access, loss, or disclosure.